These Vendor Terms and Conditions (the “Agreement”) govern the relationship between Wixeer (“we,” “our,” or “the Company”) and any vendor (“Vendor” or “you”) who lists and sells products on wixeer (“the Platform”). By registering as a Vendor on the Platform, you agree to be bound by these terms.
1. Vendor Eligibility
- Vendors must be legally capable of entering into contracts and hold any necessary licenses or permits to sell their products.
- All information provided during registration must be accurate and complete.
2. Vendor Responsibilities
- Product Listings: You are responsible for ensuring that all products listed comply with local and international laws and are accurately described.
- Pricing and Taxes: Vendors are responsible for setting the product prices and ensuring that all necessary taxes, including VAT or sales tax, are included in the price.
- Inventory Management: You must ensure that products listed on the Platform are available and ready for shipment within the specified timeframe.
- Customer Support: Vendors must handle all customer inquiries related to their products, including returns, refunds, and exchanges, in compliance with the Platform’s policies.
- Legal Compliance: Vendors must ensure that their products, services, and conduct on the Platform comply with all applicable laws and regulations.
3. Prohibited Products
Vendors may not list or sell:
- Illegal, counterfeit, or stolen goods.
- Products that infringe on the intellectual property rights of others.
- Hazardous or unsafe items that fail to meet applicable health and safety standards.
4. Commission and Fees
- Commission: The Company will charge a commission on each sale, calculated as a percentage of the sales price (excluding taxes and shipping). The exact percentage will be detailed in your vendor dashboard.
- Other Fees: Additional fees may apply, such as for premium listings, marketing, or enhanced services. These fees will be clearly communicated in advance.
- Payouts: Vendors will receive payouts [insert time frame, e.g., weekly, monthly] to their specified payment accounts after deducting commissions and fees.
5. Order Fulfillment and Shipping
- Vendors are responsible for packing and shipping orders to customers within the promised delivery timeframes.
- You must provide accurate tracking information and comply with any shipping policies imposed by the Platform.
- Delayed shipments or failure to fulfill orders may result in penalties or suspension of your vendor account.
6. Returns, Refunds, and Disputes
- Vendors must accept returns and issue refunds in accordance with the Platform’s policies.
- Any disputes between you and a customer must be resolved in accordance with the Platform’s dispute resolution policies.
7. Intellectual Property
- Vendors retain ownership of the intellectual property in their products and listings but grant the Platform a non-exclusive, royalty-free license to use product descriptions, images, and other content for promotional purposes.
- The Platform respects the intellectual property rights of others and expects Vendors to do the same.
8. Account Suspension and Termination
- We reserve the right to suspend or terminate your vendor account for any violation of these Terms, fraud, or illegal activity.
- Vendors may terminate their accounts by providing [insert notice period, e.g., 30 days] written notice to the Platform.
9. Limitation of Liability
- The Company is not liable for any damages, lost profits, or other losses resulting from the sale of your products, platform downtime, or account suspension.
- Vendors agree to indemnify the Company against any claims, liabilities, or damages arising from the sale of their products.
10. Amendments to the Terms
- The Company reserves the right to modify these Terms at any time. Vendors will be notified of any material changes and are responsible for reviewing the updated Terms.
- Continued use of the Platform after changes have been made constitutes acceptance of the updated Terms.
11. Governing Law
- These Terms shall be governed by and construed in accordance with the laws of [Insert Country/Region]. Any disputes will be resolved in the courts of [Insert Jurisdiction].
12. Miscellaneous
- Severability: If any provision of these Terms is deemed invalid, the remaining provisions will remain in effect.
- Entire Agreement: These Terms constitute the entire agreement between the Company and the Vendor concerning the subject matter.
For any questions or further information, you may contact us at wixeer999@gmail.com.